Glow Score
/60
Sky Spaのサウナが「way too hot」で利用者がほぼいない状態。温度管理に問題があり、快適なサウナ体験ができていない
水風呂について具体的な言及なし。ホテル付帯のスパ施設としては標準的と推測
Sky Spaから広島市街の景色が見える外気浴スペースがあるが、他のカンデオホテルと比べて「fairly muted」な眺望
ホテル全体が「dated」で「dirty, scruffy rooms」「dust everywhere」との指摘。設備の老朽化と清掃状況に問題
「Coachloads of tourists」で団体客が多く、エレベーター待ちなど混雑による騒がしさがある
スタッフは「extremely friendly」「nice」と評価される一方、施設の老朽化により全体的なサービス品質に影響
Reviews
5件Perfect for your stay in Hiroshima. All important sightseeing points reachable by walking. Breakfast vafe in short distance and area with a lot of dinner places close by. The hotel is very clean ans staff extremely friendly.
Room was larger than other similar price point hotels. Room was clean and staff were nice. The complimentary sky spa onsen + sauna is well maintained. They allow people with tattoos to use the bathing facilities after 11pm.
Avoid. Coachloads of tourists use it. Resulting in 30 min wait for (pre-paid) breakfast even though we arrived at the 0700 opening time. Exacerbated by only 2 lifts that cannot service such numbers. 40 minute wait to get from our floor to breakfast one morning. Next day 40 min wait to get back to our room after another coach load had arrived. Reception and breakfast is on the top floor - go figure. We met at least 2 people who were not going to make their departure plans because they could not get out of the hotel on time. In the event we could only make our Shinkansen departure time by missing breakfast. Stairs can only be used in an emergency - we asked if we could use them and were told no. A shame because every other hotel we stayed at in Japan ran on rails. Avoid Candeo Hotel chain.
This is my 3rd Candeo hotel out of 4 that I stayed at during my trip and by far the oldest. Hotel felt really dated and rooms were small. Sky Spa and sauna was also way too hot and as a result barely any guest used it. After the 2 previous Sky Spas I stayed at (Wakayama, Osaka) had amazing views of the city, this one was fairly muted in comparison. 3 stars for the dated property and small rooms.
Stay somewhere else! Hotel is need of a major refurbishment Dirty, Scruffy rooms. Both our rooms had dust everywhere. No space in the bathroom to put anything, showering was a painful experience with the water pressure and shower heads. Only two lifts servicing floors so it takes ages at busy times, no stairs. Air Conditioning is very poor, our first room it wouldn't drop below 25c, the second room we were moved to wasn't much better and wouldn't go below 21c. Had to keep curtains closed to keep the room cool. Reception seem to know the air conditioning is bad, why is it not left running between guests? Fridges are switched off between guests, why? It takes 24 hours for them to cool down.
Information
- 住所
- 日本、〒730-0013 広島県広島市中区八丁堀14−1
- 電話番号
- 082-511-1300
- 公式サイト
- www.candeohotels.com
- Google評価
- 4.2 / 5.0 (1502件)